Other Policies

Pricing & other charges

The price mentioned is fixed and non-negotiable. Still, you can get discounts by using discount vouchers provided & promotional offers provided by us in specific time periods or for some specific products for repeated purchases and during seasonal periods. The provision of discount vouchers or free gifts is under the sole decision of CivSol.

Shipping Policy

CivSol believes that speedy delivery is the way to give the best service to our customers.
Duration: Items will be shipped within 2 business days after receipt of payment. 
Shipping partners: We use reputable courier companies only for shipping our items. 
Packing: We take much care to pack the items to be shipped & delivered in a safe condition. All our items are packed using plastic bags/carton boxes/bubble sheets/cushion foam, etc. The packing is sealed with adhesive tape, and printed address labels are affixed. We request that buyers not accept parcels if they are torn out / damaged/opened during delivery. Kindly report to us immediately for further action.

Payment Policy

All payments will be taken by the name Global Technologies, the parent company of CivSol.
Payment: 100% advance along with the order.
Taxes: As applicable
Freight: Included
Shipping: within 2 business days from the date of payment.
Warranty: 12 months on Main instruments, 6 months on accessories, and 3 months on batteries and chargers against any manufacturing defect. Any breakage, burning or physical damage to the instrument and accessories will not be considered under the warranty.
Other Charges: Local Taxes, Octroi, Shipping/Transportation, etc., will be charged extra on actual (if applicable).